Privacy Policy & SMS Terms
Privacy Policy & SMS Terms
This page contains our general Privacy Policy, our SMS Privacy Policy, and our SMS Terms & Conditions.
Effective date: October 16, 2026
This Privacy Policy explains how 24/7 to Heaven (“we,” “us”), operated by TCT Network at 247toheaven.com, collects, uses, and shares information when you visit our website, submit a prayer request, apply to be a prayer volunteer, call our prayer line, or receive text messages from us.
1. How We Collect Information
- Website forms: the Prayer Request form and the Volunteer Application form.
- Telephone: when you call the prayer line, a volunteer may record your name, phone number, and prayer request. Caller phone numbers are logged by our phone system.
- Email: when you email us or reply to our messages.
- Automatically: when you use the site, our servers and security tools may record your IP address, browser type, and pages visited. Our site uses cookies required for volunteer login and site security.
- Text messages: your replies to our messages and your opt-in and opt-out records.
2. What Information We Collect
- Name, email address, and phone number
- Mailing address, church affiliation, availability, and reasons for serving (volunteer applicants)
- Prayer request content you choose to share
- IP address, device and browser information, and cookies
- SMS consent records (date and time of consent) and message content
3. How We Use Information
- To pray for and respond to prayer requests
- To review volunteer applications, schedule volunteers, and communicate with them
- To send email and, if you have opted in, text messages about your request or volunteer service and ministry updates
- To operate, secure, and improve the website and prevent spam and abuse
- To comply with legal obligations
4. How, Why, and With Whom We Share Information
We do not sell or rent your personal information. We share it only as follows:
- Our prayer volunteers and staff who need it to pray for and follow up on requests.
- Service providers that help us operate (website hosting, email delivery, telephone and text-messaging services) and that may use the information only to provide those services to us.
- Legal and safety: when required by law, or to protect the rights, safety, or property of our ministry, volunteers, or others.
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
5. Security and Retention
We use reasonable safeguards to protect your information, but no system is completely secure. We keep information only as long as needed for the purposes above or as required by law.
6. Your Choices
You may ask to access, correct, or delete your information, or opt out of email or text messages, by contacting us at info@247toheaven.com. Providing a phone number does not require you to consent to text messages.
7. Children
Our services are not directed to children under 13, and we do not knowingly collect their information.
8. Changes
We may update this policy and will post the new effective date here.
9. Contact Us
24/7 to Heaven (TCT Network)
info@247toheaven.com
Phone: (327) 227-6793
SMS Privacy Policy
Effective Date: October 16, 2026
24/7 to Heaven (“24/7 to Heaven,” “we,” “us,” or “our”) respects your privacy and is committed to protecting information collected through our SMS/text messaging services. This SMS Privacy Policy supplements the general Privacy Policy above and applies specifically to information collected and used in connection with 24/7 to Heaven text messaging programs.
Information We Collect
When you opt in to receive SMS/text messages from 24/7 to Heaven, we may collect information including:
- Your mobile telephone number;
- Your name and contact information, when voluntarily provided;
- Your communication preferences and consent records;
- Information you voluntarily provide through text messages;
- Information relating to your interactions with our SMS messages; and
- Technical information necessary to deliver and manage SMS communications.
Depending upon the nature of your communication with 24/7 to Heaven, information you voluntarily provide may relate to prayer requests, praise reports, ministry resources, donations, events, programming, or other 24/7 to Heaven services.
How We Use SMS Information
24/7 to Heaven may use information collected through its SMS program to:
- Send prayer and ministry-related communications;
- Provide requested information or resources;
- Send ministry updates, announcements, and reminders;
- Provide information concerning 24/7 to Heaven programming, events, products, services, or opportunities;
- Send donation-related or transactional communications when appropriate;
- Respond to questions or requests;
- Provide follow-up communications when requested or authorized;
- Maintain records of your consent and communication preferences; and
- Operate, maintain, secure, and improve our SMS services.
SMS Consent and Mobile Information
Your consent to receive SMS/text messages is voluntary.
SMS consent is not a condition of making a donation, purchasing a product, or receiving 24/7 to Heaven services.
24/7 to Heaven does not sell or rent your mobile telephone number or SMS consent information.
Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.
24/7 to Heaven may disclose information to service providers that assist us in providing and operating our SMS services, such as telecommunications, messaging, technology, and platform providers. Such information will be provided only as reasonably necessary for those providers to perform services on 24/7 to Heaven’s behalf or as otherwise permitted or required by law.
24/7 to Heaven may also disclose information when required by law, court order, governmental authority, or when reasonably necessary to protect the rights, property, or safety of 24/7 to Heaven, its affiliated entities, or others.
Opting Out
You may opt out of 24/7 to Heaven SMS communications at any time by replying STOP to a 24/7 to Heaven text message.
After submitting an opt-out request, you may receive a final confirmation message indicating that you have been unsubscribed. After that confirmation, you will no longer receive SMS messages from that messaging program unless you subsequently opt in again.
For assistance, reply HELP to a 24/7 to Heaven text message, call (327) 227-6793, or contact 24/7 to Heaven using the contact information below.
Message Frequency and Carrier Charges
Message frequency varies. You may receive up to 4 messages per week.
Message and data rates may apply.
Wireless carriers are not responsible for delayed or undelivered messages. Availability of SMS services may depend upon your wireless carrier and mobile device.
Protecting Your Information
24/7 to Heaven takes commercially reasonable measures to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no electronic transmission or storage system can be guaranteed to be completely secure.
Children
24/7 to Heaven’s Platforms and Services are not directed to children under the age of 13, and 24/7 to Heaven does not knowingly solicit or collect personal information from children under 13.
Changes to This SMS Privacy Policy
24/7 to Heaven may update this SMS Privacy Policy from time to time. Any revised policy will become effective when posted unless otherwise stated.
Contact Us
If you have questions about this SMS Privacy Policy or your information, please contact:
24/7 to Heaven
info@247toheaven.com
For additional information regarding 24/7 to Heaven’s privacy practices, please review the general Privacy Policy at the top of this page.
SMS Terms & Conditions
Effective Date: October 16, 2026
These SMS Terms & Conditions (“SMS Terms”) govern participation in text messaging programs offered by 24/7 to Heaven (“24/7 to Heaven,” “we,” “us,” or “our”).
By opting in to receive SMS/text messages from 24/7 to Heaven, you agree to these SMS Terms.
Program Description
24/7 to Heaven may use SMS/text messaging to communicate with individuals who have opted in to receive messages from us. Messages may include, depending upon the program for which you enroll:
- Prayer and ministry communications;
- Ministry updates;
- Encouragement and ministry resources;
- Programming information;
- Event information and reminders;
- Requested follow-up communications;
- Donation or transaction-related information;
- Information about 24/7 to Heaven products, services, or opportunities; and
- Other 24/7 to Heaven-related communications for which you have provided consent.
How You Opt In
You opt in by checking the optional, unchecked-by-default SMS consent box on our online Prayer Request form or Volunteer Application form, or by otherwise providing consent to receive messages from us.
Consent to Receive Messages
By providing your mobile telephone number and opting in to a 24/7 to Heaven SMS program, you consent to receive SMS/text messages from 24/7 to Heaven at the mobile number you provided.
Messages may be sent using automated technology where permitted by applicable law.
Consent to receive SMS messages is not a condition of making a donation, purchasing any product, or receiving 24/7 to Heaven services.
Message Frequency
Message frequency varies. You may receive up to 4 messages per week. The number of messages may depend upon the 24/7 to Heaven SMS program in which you participate and your interactions with 24/7 to Heaven.
Message and Data Rates
Message and data rates may apply. Your wireless carrier may charge you for sending or receiving text messages according to the terms of your mobile service plan. 24/7 to Heaven is not responsible for charges imposed by your wireless carrier.
How to Opt Out
You may cancel SMS messages at any time by replying STOP.
After you send STOP, 24/7 to Heaven may send you a confirmation message indicating that you have been unsubscribed. Following that confirmation, you will no longer receive messages from that SMS program unless you opt in again.
If you participate in more than one 24/7 to Heaven messaging program, you may need to opt out separately from individual programs where applicable.
Help
For assistance with 24/7 to Heaven SMS messages, reply HELP, call (327) 227-6793, or contact 24/7 to Heaven at:
info@247toheaven.com
Supported Carriers and Delivery
SMS services are subject to the availability and capabilities of participating wireless carriers. Wireless carriers are not liable for delayed or undelivered messages. 24/7 to Heaven does not guarantee that every message will be delivered because delivery may be affected by your wireless carrier, mobile device, network availability, or other circumstances outside 24/7 to Heaven’s control.
Privacy
24/7 to Heaven respects your privacy. Information obtained through our SMS program will be handled in accordance with 24/7 to Heaven’s SMS Privacy Policy and applicable 24/7 to Heaven privacy policies.
24/7 to Heaven does not sell or rent mobile telephone numbers or SMS opt-in consent information.
Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.
Information may be provided to service providers as reasonably necessary to operate and provide 24/7 to Heaven’s SMS services or as otherwise permitted or required by law.
Your Responsibilities
You represent that you are authorized to use the mobile telephone number you provide to 24/7 to Heaven. If your mobile number changes or you are no longer the subscriber or customary user of that number, you should opt out of the SMS program or otherwise notify 24/7 to Heaven.
Changes to These Terms
24/7 to Heaven may modify these SMS Terms from time to time. Updated SMS Terms will become effective when posted unless otherwise stated. Your continued participation in the SMS program following an update constitutes acceptance of the updated SMS Terms to the extent permitted by applicable law.
Contact Information
Questions concerning these SMS Terms may be directed to:
info@247toheaven.com